FAQ

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When's the wipe?

• Our website's main page and our Discord's #server_announcement channel have active updates concerning our wipe. Our Discord allows us the freedom of posting way more information concurrently.

How do I skip the queue?

• It's a donator perk available at the top of the webpage.

How do I PM or Private Message?  

• Type /pm "Name Here" Hello
• This would print a greeting to the player called "Name Here"

How do I respond to a PM?

• Type /r Messagehere in-game to respond.

How can I appeal a friend's mute or ban, or my own?

• Please visit the Contact section at the top of the webpage.

Why is the server lagging?

• There is no linear and simple answer to this question. Debugging any conflicts, maintaining the server, optimizing our plugin loadouts are all possible reasons for lag.
• We can't promise a lag-free server anymore, as lag reports have skyrocketted since NavMesh updates, scientists, and bandit camp have been introduced. What we can promise is that with your support, we can either continue to upgrade hardware, switch hosts, or take any steps necessary to ensure a near lag-free environment. 
• Previous steps we've taken to reduce lag: optimizing and trimming our plugin loadout from 58 plugins to 31, consulting with other owners, optimizing our MySQL database, server hardware upgrades, running optimization/diagnostic tools, and even reinstalling the server several times over. This list continues; rest assured, we will continue to work toward diagnosing and solving lag issues. Stay tuned on our Discord for concurrent announcements in our #server_announcements_and_ISSUES tab - we try to make well-known issues announced once we have found their cause.   
• Current steps we're taking: working with professionals to optimize plugins and server-side settings. Our plan B is switching locations or hosts if necessary; we're prepared to take any venture necessary to prevent lag.
• We have set up a 2nd server called "Rusteros: Experimental Test Server" - if you are experiencing any lag, stutter, or delay, please visit that server and tell me via our discord what your experiences have been like in-comparison. Additionally, you can further help by getting more people to test that server out - a higher pop means more stress. We highly and endlessly appreciate your productivity and concern.

Do admins play?

• Yes and no, admins/owner do not play; however, they reserve the right to do so. We feel that actively playing (especially with clans) introduces bias into the server. The owner played for the first 2 years of the server's existence, and our old players know the integrity of my playership on the server. 
• With this being said, admin abuse is never tolerated. Admins will not be spawning in items or deleting your base unless it's directly relevant to a situation of a proven or EAC banned hacker.
• If the owner is playing, he'll have shadowplay on, in case of childish accusations.

What is the team size?

• Team size is 8; the clan size is infinite.

Can I get an AK?

• You won't get any items spawned in, if you want items you can ask other people in chat. 

Is smelt speed 2x? Why are my items not smelting as fast as I want?

• The smelt speed is the same it has been for 3 years. It is not vanilla; it is boosted.
• Current versions of smelting are not functioning as intended. Once we find an integratable version, we will use it. The current version of smelting we are using functions as intended for our settings.